Privacy Policy – Zohal Fashion

Last updated: August 27, 2025

Zohal Fashion operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Zohal Fashion partners with third-party providers, including PayTabs for secure payments and trusted shipping partners, to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

We may collect the following categories of personal information, depending on how you interact with the Services and where you live:

Contact details: name, billing and shipping address, phone number, and email address.
Financial information: payment card information and transaction details (processed securely via PayTabs).
Transaction information: items you purchase, return, exchange, or cancel, and your order history.
Communications: information you provide when contacting us (for example, by email).
Device information: details about your browser, device, IP address, and unique identifiers.
Usage information: how and when you interact with our website, including through cookies.

2. Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you place an order or contact us.
Automatically through cookies and analytics when you browse our website.
From our service providers, such as shipping partners and payment processors.

3. How We Use Your Personal Information

We use your information for purposes including:

Providing and improving the Services: fulfilling orders, processing payments, arranging shipping, handling returns or exchanges, and improving the shopping experience.
Marketing and advertising: sending promotional emails (if you opt in) and showing relevant content.
Security and fraud prevention: verifying transactions, preventing fraud, and protecting our Services.
Communicating with you: responding to inquiries, providing support, and sending important updates.
Legal compliance: meeting obligations under applicable laws and regulations.

4. How We Disclose Your Information

We do not sell or rent your personal data. We may share your information with:

PayTabs, our payment provider, to securely process transactions. See their policy here: PayTabs Privacy Policy.
Shipping and logistics partners to deliver your orders.
Service providers such as IT support, analytics, and fraud prevention.
Authorities when required by law.

5. Cookies

We use cookies to improve site performance, remember preferences, and analyze traffic.
You can disable cookies in your browser settings, though some site functions may not work properly.

6. International Transfers

As we ship internationally, your data may be processed outside your country of residence. We take measures to protect your information in line with international standards, including GDPR and CCPA requirements where applicable.

7. Data Retention

We retain personal information only as long as necessary for business, operational, and legal purposes. Typically, order-related data is retained for up to five (5) years unless a longer retention period is required by law.

8. Security

Payments are processed securely via PayTabs. While we use industry-standard protections, no system is completely secure. We cannot guarantee “perfect security.”

9. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you.
Request correction or deletion of your data.
Request a copy of your data.
Opt out of marketing communications.
Opt out of cookies or targeted advertising.

To exercise these rights, please contact us at: info@zohalfashion.com.
If you unsubscribe from promotional communications, you may still receive transactional emails about your orders.