Shipping Policy – Zohal Fashion

Last updated: August 27, 2025

At Zohal Fashion, we are committed to delivering your orders quickly and securely. This Shipping Policy explains how we handle delivery times, shipping costs, and related conditions.

1. Processing Time

  • All orders are processed within 24 hours after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

2. Delivery Timeframes

  • Domestic (within Saudi Arabia): 2 business days.

  • From Turkey to Saudi Arabia: 3–5 business days.

  • From Turkey to GCC countries: 3–5 business days.

Delivery times are estimates and may vary depending on customs clearance, courier delays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping fees are calculated and displayed at checkout.

  • Free shipping promotions, if available, will be clearly indicated on our website.

4. Customs, Duties, and Taxes

For international orders outside Saudi Arabia, customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.

5. Delivery Responsibility

  • Zohal Fashion is not responsible for delays caused by third-party couriers, customs, or events beyond our control.

  • Customers are responsible for providing an accurate shipping address. We are not liable for orders delayed or lost due to incorrect information.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details (if available from the courier).

7. Contact Us

If you have any questions regarding shipping, please contact us:

Email: info@zohalfashion.com
Website: www.zohalfashion.com